Verificación e inteligencia colectiva para contrarrestar la desinformación en sistemas de comunicación interactiva

Abstract

Abstract: AbstractInformative verification focuses on the scrutiny of disinformation climates that circulate spheres of digital interaction, and currently relies on collective and artificial intelligence methods to evaluate the factuality of messages. This work investigates the verification tools used by ten fact-checking projects and the relationship between digital users and disinformation and verification. For this purpose, a mixed methodology was developed that included the development of focus groups with young people, young adults, older adults from Ecuador, the application of a structured observation to a sample of fact-checking media, and semi-structured interviews with six fact-checkers. experts in informative verification. Among the findings, it was learned that in order to subvert the effects of misinformation climates, fact-checking media are entrenched in information verification for the formulation of new messages, which envisions their consolidation as digital media with a variety of content; Likewise, it was learned that digital audiences lack the skills to identify disinformation messages, as well as to use verification tools and processes in their information diet. It is concluded that verification contributes to the construction of more informed audiences about falsehoods and deceptions, mainly benefits audience niches that are already found the more rigorous content; On the other hand, collective intelligence, although it lacks a positioning, its use is growing and can be enhanced through greater media socialization efforts.